Glitzstone
Privacy Policy
At Glitzstone, trust is an important part of the experience we create. We respect your privacy and are committed to handling your personal information carefully, transparently and securely.
This Privacy Policy explains how we collect, use and protect your personal information when you visit glitzstone.com, place an order, contact us, join our mailing list or otherwise interact with Glitzstone.
Last updated: 8 August 2026
Glitzstone Jewellery Ltd, trading as Glitzstone Jewellery, operates this website.
Email: Hello@glitzstone.com
Company number: 17314182
VAT number:
For data-protection purposes, we are the controller of the personal information described in this policy.
Information We Collect
Depending on how you interact with Glitzstone, we may collect information such as your name, billing and delivery address, email address, telephone number, order history, product preferences, customer-service correspondence and information you voluntarily provide to us.
We may also receive technical information relating to your visit to our website, including your IP address, device information, browser type, pages viewed and interactions with our website.
Payment information is generally processed securely by our chosen payment provider. We do not need to retain your full payment-card details ourselves.
How we use your information
We use your information to process and deliver orders, take payment, provide customer service, manage returns and exchanges, prevent fraud, maintain business and accounting records, improve our website and services, and communicate with you about Glitzstone where permitted.
Marketing
If you choose to receive Glitzstone news, collection launches, styling inspiration or special invitations, we may contact you by email or other electronic communication.
You can unsubscribe at any time using the link within our marketing emails or by contacting us.
We will never sell your personal information to advertisers.
Who we Share Information With
We may share only the information necessary to provide our services with trusted organisations that help us operate Glitzstone, including website and ecommerce providers, payment processors, delivery companies, IT and hosting providers, email and customer-relationship platforms, analytics providers, professional advisers and regulatory authorities where required.
Each provider receives information only where necessary for the services it performs.
International transfers
Some of the service providers we use may process information outside the UK. Where this occurs, we take appropriate steps to ensure personal information receives the level of protection required by applicable data-protection law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining accounting and tax records, resolving disputes, meeting legal obligations and protecting our legitimate business interests.
Marketing information may be retained until you unsubscribe or until we determine that it is no longer appropriate to keep it.
Your Rights
Depending on the circumstances, UK data-protection law may give you rights to access your information, correct inaccurate information, request deletion, restrict certain processing, object to processing, receive certain information in a portable format and withdraw consent where consent is relied upon.
To exercise a privacy right, contact hello@glitzstone.com.
Data Protection Complaints
If you have concerns about the way we have handled your personal information, please contact us first at hello@glitzstone.com so that we can investigate and respond.
Security
We use appropriate organisational and technical safeguards designed to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
No online service can guarantee absolute security, but protecting customer information remains an important part of how we operate.
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Policy Changes
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. The most recent version will always appear on this page.
